About this workshop

Great feedback culture is the difference between disengaged, poor-performing workers, and motivated, high-performing employees. Studies find that 9 out of 10 managers avoid constructive feedback for fear of negative reactions from employees. When managers are not skilled at giving feedback, they may say things that cause confusion or upset, or end up not saying anything at all. This discomfort with feedback is completely unnecessary. Work feedback needn't be complicated. Every manager and employee can learn the skills to be confident with giving and receiving feedback and come to view every feedback conversation as a straightforward learning opportunity.

Who is it for?

People managers, employees. Workshops can be catered to specific audiences (e.g., leaders only).

This session is for you if you want your managers and employees to:

• Know how to say what's needed while preserving good will
• Have the skills to handle sensitive topics
• Be able to give corrective feedback that people thank them for
• No longer fear negative reactions because they know how to frame situations constructively
• Experience the freedom and ease of knowing how to give and receive feedback effectively

What you get

In this workshop we'll teach a simple, science-backed method to giving and receiving feedback. It includes:

• Step-by-step method for giving and receiving feedback
• Practical, interactive scenarios
• Common pitfalls
• List of essential phrases

Topics covered

How to give and receive feedback relating to:

• Poor performance
• Mistakes
• Difficult attitudes
• Accountability
• Processes and procedures
• Remote work issues
• Communication lapses
• Working styles differences